MyDesignerly offers Free shipping for all non-international orders. Shipping provider is either USPS Priority Mail or FedEx. If you have a preference, please reach out to us and let us know prior to your purchase. Each item is shipped out with insurance and signature confirmation at time of delivery.
Generally your purchase is shipped within 1 business day. Please review your purchased listing to see if there are any disclaimers about processing time.
We review, verify and approve every order. Discrepancies between billing and shipping information may cause a delay. We may contact you, so please provide phone numbers for both billing and shipping.
If you are choosing Domestic Express shipping before 12:00 noon pm (Pacific Time), please contact us by phone and we may be able to ship same day.
Saturdays & Weekends
MyDesignerly does not ship out on weekends. Orders made over the weekend or over a holiday will ship out the next business day, unless otherwise described in the listing.
Changes to order after shipping may cause delays and /or incur fees.
We do not ship orders over $2,500 to a Post Office Box. Exceptions to this may cause a delay prior to shipping. Insurance and handling charges may be assessed
We ship with signature required due to the value of our items. We can ship without signature with your request in writing (with email or within order comments). By waiving the signature, the buyer accepts the responsibility of the safety and security of the item.
Shipping to Non-Billing Address
In order to protect against fraud, we suggest all items be shipped to the billing address of the payment method. We do recognize that several exceptions to this may be requested (shipping to a neighbor, place of business, second home, gift, etc). While we can typically honor these requests, you must enter the contact information for the buyer and recipient, as we may need to phone-verify the order. This may result in a delay in processing time.
Shipping to a Business
We will ship to your place of employment, after verification. If you choose to ship to a business, please provide the Company name and contact phone number.
Ground: If more than one purchase is made, both will be shipped for free. We will determine whether or not they should be placed in separate boxes.
Express & International: The number of items shipped, size of the items and the dimensions on the order will determine the shipping cost.
If two or more orders are placed and buyer would like combined, actual cost will be determined and refund will be made after shipping. If the items are located in different Fashionphile locations, we will treat as separate orders unless there is a request to combine—such requests may cause a 1-2 day delay
Orders With Multiple Items
If there is a multiple-item order and items are at different Fashionphile shipping locations they may be shipped separately. There will be no increase of the shipping charge to you.
Information for International Buyers/Suppliers
Destination Customs in your Country
Custom requirements are different for each country. Please learn about the Customs processing for your Country. Customs clearance issues may cause delays at destination. You, the buyer, are responsible for any and all custom duties and/or taxes that apply. We indicate all items as used and declare the value. We also declare that the item is purchased merchandise. We can not declare as “gift”.
International Currency information
We do accept returns as stated in policy for international shipments. However because of the fluctuation of all countries currency the refund will be made in US dollars just as we received in US dollars. We make no adjustments for currency exchange for returns. We do not refund shipping costs. We are not responsible for return shipping costs.