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Returns

Item Condition & Tags

  • Our MyDesignerly ID tag & product return tag must be attached to receive a full refund.  Please return items in the dust bags provided.
  • Item must be in the same condition with no missing “extras” (dust bag, box, lock, etc.)
  • Buyer is allowed 7 days after item is received to request a return. After 7 days have passed, all sales are final. 
  • Contact us at sales@mydesignerly.com to start your return or if you have any questions

Payment

  • All eligible returns will be refunded to the buyer using the same form of payment which was originally used to make the purchase.
  • If you change Banks/Credit card info between the purchase and the return, it is your responsibility to contact your previous institution and advise that a refund will be sent to previous account.
  • Refund funds cannot be used toward another purchase. The refunded transaction needs to be completed per item.
  • MyDesignerly will process refunds within 24 to 48 hours of receipt.
  • If a bank gift card was used for the purchase, please do not discard card until you are certain the item will not be returned.